『企業の仮想データ統合を実現する』 スマートインサイト株式会社 SMART/InSight Corporation

SOLUTION

Solutions

SMART/InSight is rolling out a range of solutions using SMART/InSight G2 Open.

solution_01_en
Product360 Product360 Product360
Product360
Enhancing product power
Customer360
Enhancing customer-handling power
Knowledge360
Enhancing the power of knowledge
・ Solving quality issues is taking up too much time
・ Engineers are having to spend too much time searching for the data they need and this is distracting them away from their real work
・ The Design department and the Quality department are unable to share or pass on their know-how
・Sales trends have been calculated whereas customer trends have not
・ Target customer demographics have not been broken down properly
・ Customer data is not being tracked in a consolidated way across CRM systems, databases, file servers and other data-management platforms
・ Know-how and knowledge is retained by individual employees rather than being passed on or shared
・ Employees doing similar jobs are often having to reinvent the wheel, and past experience is not being utilized effectively
・ When a problem arises, various kinds of data are required in order to trace it back to its origins. However, the data is dispersed across multiple sources and employees don’t know where to find it, so troubleshooting requires too much time
Overview
Problems and solutions
Solutions diagram
Solutions table
Overview
Problems and solutions
Solutions diagram
Solutions table
Overview
Problems and solutions
Solutions diagram
Solutions table

Each of these “360s”refers to a solution that can be provided by SMART/InSight G2, and every mention of a product refers to SMART/InSight G2.

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